Something Has Gone Wrong Please Try Again
Hi AnilY(2),
For us to know more than virtually the event I would similar to ask;
- How practise you access your account? Is information technology through a spider web browser, web electronic mail or mobile phone?
- Does the upshot happen when yous are using a unlike browser or computer?
- Have you received any error or default letters when you ship or receive any email?
- Kindly verify what do you mean "Outlook" Is it Microsoft Office Outlook or Outlook.com?
Nosotros recommend that you may delight optimize and upgrade your browser to make sure that it isn't contributing to this issue. This will also serve as an initial troubleshooting step to clean upward unnecessary clutter in your hd and improve browser performance.
To do so, please visit the links below:
http://windows.microsoft.com/en-united states of america/windows/outlook/supported-browsers .
http://world wide web.wikihow.com/Articulate-Your-Browser's-Cache
You may also effort the steps below:
i. Go to https://account.alive.com.
2. Under Other options click on Connect with HTTPS.
3. Choose Use HTTPS automatically.
4. Click on Relieve.
If the consequence nonetheless persists please permit us know.
Thank you!
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The trouble is persisting afterward trying all of the above. It is only affecting 1 of my accounts. I have other Outlook/hotmail accounts that are working. Here are answers to your questions:
- Access your account through a web browser, web email (not sure what the difference is between web browser or web email) I'thousand using "live.com" on the computer.
- Does the issue happen when you are using a different browser or computer? It happens using a dissimilar browser. I haven't tried a different computer
- Have you received whatsoever error or default messages when yous send or receive any email? Yes "Outlook wasn't able to complete this request. Microsoft may contact you lot nearly any issues you study." when I tried to send an email. However the email was sent and it was received by a dissimilar hotmail account.
I sent an email from a different hotmail account to the problem account and it is listed as sent but information technology was not received. - Kindly verify what do you hateful "Outlook" Is it Microsoft Part Outlook or Outlook.com? Information technology is Outlook.com
We recommend that you may delight optimize and upgrade your browser to make sure that it isn't
I tried this and the other things simply it didn;t help. I also shut downward my reckoner and restarted but no change,
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Like many others I am getting the same message.
"
I proceed getting Sorry, something went wrong. Please try again, or refresh the page. If yous proceed seeing this bulletin, go to Service status to cheque if there's a trouble with Hotmail.
I keep getting a yellow box at the elevation of my email folio....
Deplorable, something went wrong. Please try over again, or refresh the folio. If you keep seeing this message, go toService status to check if in that location'due south a problem with Hotmail. Can someone please answer this question/problem?"
I access my mail through my internet browser. I never had this issue before Outlook took over---
I feel like I have to refresh my email every few seconds-- my enshroud is cleared many times a day-- it is abrasive to be told that something is ALWAYS incorrect with Outlook/Hotmail.
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Hi doodle121458,
Welcome to Microsoft Community!
I tin see that being unable to access your mailbox is non a very pleasant experience for you lot and understand your level of discomfort. Information technology would be more than helpful if you can provide us more than details most your issue. Please refer to the guide questions below so we can place the possible crusade of your business organisation and provide you the troubleshooting steps to resolve it: Please mail back your answers so we tin can further assist you with your concern. Thank you lot,
Alix Xedjhidee
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I never said I was unable to access my mailbox. I am not sure where y'all read that.
What I said is that I am constantly getting the message that "in that location is something wrong, please refresh. I get this anytime I attempt to look at a message, articulate a mailbox, etc. I am spending majoring of my time refreshing Hotmail/Outlook.
I never had this issue before Outlook took over.
I can't reply almost another browser because I but use Google Chrome.
I can't answer most using some other figurer because I only have the ane laptop.
I can't reply about using other Microsoft accounts considering this one is the simply one I accept.
All I know is that I, and many others, keep getting the same message near 'something is incorrect'.
I articulate my enshroud, I make sure at that place are no problems on y'all primary site, etc.
Please fix this-- I am non the only one.
Sharon
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Howdy,
The reason why we are asking such questions is for us to determine where the trouble is coming from. At present, nosotros would similar you to try other browsers so nosotros tin brand sure that information technology is non causing the issue, delight refer on the link below for the list of browsers that is supported by Outlook:
Which browsers are supported by SkyDrive, People and Outlook.com?
Feel gratuitous to ask if you have more questions.
Cheers
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I understand why you are asking the questions-- I was answering them. I was non disputing the reason you were request.
All I questioned was where you lot got the idea I couldn't access my mail-- I never had said that. I said I was being told something was wrong-- that doesn't imply that I couldn't admission post.
Equally for other browsers I accept no other browsers on my computer. IE 8/9 crashes many of the applications I utilise on the computer. Firefox is extremely laggy. I have only used Google Chrome for years.
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Hello,
I apologize for the defoliation. Let'south move on to resolving this upshot. We would similar to isolate the outcome past using another computer or browser if this is possible on your end.
I would similar you to modify your password to re-establish the connection of your account from the server. You can follow the steps provided in the article below:
Outlook.com: Forgotten countersign or other sign-in problems
Subsequently resetting your password, please sign in to your account and observe if you will even so encounter the same error message. If consequence persists, get back to us with the afflicted e-mail address so that we tin check it on our finish. Please refer to the private message I created for you and mail service the affected email address in that location. I initiate private bulletin to keep your email accost from public view.
Note:
You need to click the notification that states "You have a individual reply to this message. Click here to read it on our secure private message section," or past clicking the "Individual Messages" tab.
We volition be waiting for your reply.
Thanks.
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well said sharon
i have aforementioned trouble constantly and it is doing my caput in and wasting my time
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Hi colinmannix,
Thank you for posting your query in Microsoft Community Forums.
From the description, you were as well getting an fault "Pitiful, something went wrong. Please try over again, or refresh the page..." while navigating in your mailbox. If this is correct, permit me assist you with your issue.
I tin can only imagine the inconvenience this consequence might have acquired you. Email is a disquisitional part of our everyday lives and plays a crucial role in how we get things done. Please follow the troubleshooting steps below so we tin can farther isolate the issue.
* Check service status to ensure that there are no server issues hosting your account, to do this please sign in here https://status.alive.com/ . * Access your business relationship on other Outlook.com supported browser and cheque if yous volition meet the aforementioned issue. Follow this link to view which browsers are supported by SkyDrive, People and Outlook.com? * Delete cookies/temporary Net files, optimize browser or reset your IE settings by following the steps on this link . This will clean up unnecessary clutter and improve your browser'due south performance. For instructions on how to optimize other browser,please click here. If issue persists, yous can write back to us and nosotros will be happy to assist you further. Thank you, Red
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/sorry-something-went-wrong-please-try-again-or/4103a793-9375-461f-8b27-929ec8a33e70
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